Privacy Policy

Effective Date: 22-5-2025

Azima Queen Cleaning Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services, including cleaning, pest control, and floor polishing.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, address, and service preferences.

• Service Details: Type of service requested, schedule preferences, and feedback.

• Payment Information: When applicable, payment method and transaction details (we do not store card or bank account information directly).

• Automatically Collected Data: When you visit our website or contact us electronically, we may collect technical data such as IP address, browser type, and access times.

2. How We Use Your Information

Your information is used to:

• Schedule and provide requested services

• Send booking confirmations and updates

• Improve our services and customer experience

• Respond to inquiries or complaints

• Meet legal or regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information:

• With employees and trusted partners involved in service delivery

• With government or legal authorities when required by law

• To protect our rights, users, or services

4. Data Security

We use reasonable technical and administrative measures to protect your personal information from unauthorized access or disclosure.

5. Your Rights

You may:

• Request access to the personal data we hold about you

• Ask us to correct inaccuracies

• Request deletion of your data (subject to legal requirements)

To make a request, contact us using the details below.

6. Third-Party Links

Our website or communication may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing information.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Phone: 09999879815
Email: info@azimaqueen.com
Locations:

• Nand Gram, Ghaziabad – 201003

• Chauhan Market 44, Noida – 201304

• Aya Nagar, South Delhi – 110049

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.